Last updated: 12 September 2026
Privacy Policy
Draft: to be replaced by the counsel-approved version. This text was prepared by the product team while the regulatory team and licensed counsel in Libya prepare the final wording.
Who we are
Bishop (“we”, “us”) operates the Bishop website and the iOS and Android applications. Contact details are on the Contact page.
What we collect
Accounts: your name, email address and role (pilot or operator); profile data you enter such as rank, licence type and authority, hours, type ratings, base and status; documents you upload for verification (licence, medical certificate, optionally passport and type rating certificates); messages, posts, connections and device push tokens. Enquiries: the name, email address and message you send through the contact form or the support assistant.
Why we collect it
To operate the network and Crew Board, to verify pilots and operators, to notify you of matching urgent requests or availability, to provide support and billing, and to keep the service safe. We do not sell personal data.
Verification documents
Documents are stored in a private storage bucket and served only through signed, expiring links to the Bishop verification team. Licence numbers are never shown publicly. Operators see the verification badge, not the documents.
Sharing
Your public profile is visible to other members. Availability posts are visible to Operator Pro members. We use service providers for hosting (Vercel), database and storage (Supabase), card payments (Stripe), in-app subscriptions on iOS and Android (RevenueCat, which receives your Bishop account identifier and your purchase record), push notifications (Expo, which passes them to Apple and Google to deliver, and which also serves the app's updates), and Resend or a mail provider we configure, which delivers our notifications and support replies. The support assistant is run by Anthropic: what you type into it, and the account facts it looks up to answer you, are sent there. Each processes data under contract and only for the service they provide.
Retention
Account data is kept while the account is active and for a limited period afterwards for legal and security reasons. An enquiry sent through the contact form or the support assistant is kept while it is being handled, then for 180 days after it is closed; one nobody has answered within 90 days is deleted. A conversation with the support assistant is deleted 30 days after it goes quiet, unless an enquiry raised from it is still being handled. You can request deletion at any time.
Your rights
You may request access to, correction of, or deletion of your personal data, and object to certain processing, by writing to us. We respond within thirty days.
International transfers and local law
Data may be processed outside your country. The final version of this policy will set out the legal basis for transfers and the applicable data protection rules in Libya and each launch market, as advised by counsel.
Changes
We will post changes on this page and, for material changes, notify account holders in the app or by email.
Cookies
Bishop sets only the cookies that signing in needs. The session cookie keeps you signed in, written by our authentication provider and removed when you sign out; it can be split across more than one cookie when it is long. A short-lived cookie also protects the handshake when you sign up with an email address, sign in with Google or Microsoft, or ask for a password reset, and that one is written before you finish, so it can exist for a visit that never becomes an account. Nothing else. It is strictly necessary for the site to work, which is why you are not asked to consent to it: there is nothing optional to decline. We run no analytics, no advertising and no tracking pixels, so there is no third party reading your behaviour on these pages.
Deleting your account
You can delete your account yourself, from your profile in the browser or from Settings in the app. Deleting removes your profile, your flying record, your availability, your applications, your posts and comments, your conversations and messages with other members, and any licence or medical scan you uploaded. An enquiry you sent us through the contact form or the support assistant is kept under Retention, above, so that a question in progress does not vanish mid-answer. It happens immediately and it cannot be undone. If you would rather ask us to do it, write to support@bishopaviators.com from the address on the account and we will action it and confirm.
Who we share data with
Bishop runs on Supabase, which hosts the database, authentication and file storage in Frankfurt. The other companies that process data on our behalf are the ones named above under Sharing, and there are no others. We do not sell data, we do not share it for advertising, and an operator sees only what your profile shows them: never your licence number, never your documents, never your email address unless you send it to them yourself.